Refund Policy

Refund Processing Time

Once your return is received and inspected at our facility, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on our inspection. If approved, the refund will be processed within 5-7 business days.

Refund Method

Refunds for prepaid orders will be automatically credited to your original method of payment (credit card, debit card, UPI, or net banking). Please note that it may take some time for your bank or credit card company to process and post the refund officially to your account.

Cash on Delivery (COD) Refunds

For orders paid via Cash on Delivery, refunds will be issued as a bank transfer to your designated bank account or as Aagam store credit, whichever you prefer. Our support team will request your bank details securely via email once your return is approved.

Late or Missing Refunds

If you haven’t received a refund within the stipulated time frame, please first check your bank account again. Then contact your credit card company, as it may take time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at support@aagam.com.